Privacy Policy

Last Updated: July 22, 2023

Welcome to Auto AI's Privacy Policy. Your trust matters to us at Auto AI, and as such, we're deeply committed to protecting and respecting your privacy. This Privacy Policy delineates our procedures with regards to the collection, utilization, and safeguarding of your information when you use our services.

Information Collection and Use

At Auto AI, we collect and utilize your information to enhance our services and improve your overall experience with us. The data we collect encompasses:

Personal Identification Information: This comprises of your name, email address, phone number, and relevant information. We use this information to establish and manage your account and services.

Conversational Data: This encompasses the inquiries and responses exchanged between you and our AI chatbot on WhatsApp. The collected information is essential in training our AI chatbot and refining the services we provide.

Protection of Data

We employ various security measures to safeguard the integrity of your personal information when you input, submit, or access your personal information. These measures consist of:

Data Encryption: We utilize Secure Socket Layer (SSL) technology to encrypt your personal information during transmission.

Access Control: At Auto AI, we restrict access to your personal information to employees and contractors who require this information to operate, develop, or enhance our service. These individuals are bound by stringent confidentiality obligations.

WhatsApp Communication and Data Use

Auto AI uses WhatsApp Business APIs to enable communication between our AI chatbot and your guests. We adhere strictly to WhatsApp's Business Policy in our handling and usage of data derived from this channel. We respect all requests by an individual to block, discontinue, or otherwise opt-out of communications from us via WhatsApp.

Opt-In and Opt-Out Policy

Before initiating a WhatsApp message to you or your guests, we at Auto AI ensure to receive opt-in permission. This confirms that you or your guests have consented to receive messages from us on WhatsApp. You or your guests can opt-out of our WhatsApp communications at any time by simply messaging 'STOP' to our WhatsApp Business account or contacting us directly. We respect these requests promptly and effectively.

Third-Party Services

At Auto AI, we do not sell, trade, or otherwise transfer your personally identifiable information to external parties. This does not include trusted third parties who aid us in operating our website, conducting our business, or providing service to you, as long as those parties agree to maintain this information's confidentiality.

Changes to this Privacy Policy

Auto AI may revise our Privacy Policy occasionally. We will inform you of any changes by uploading the updated Privacy Policy on this page. We advise you to review this Privacy Policy periodically to stay informed about any changes.

Contact Us

Should you have any inquiries or suggestions about Auto AI's Privacy Policy, please do not hesitate to contact us.